Do I have to wait a certain amount of time after giving birth to join the sessions?
We advise that you wait until after you six week check up before joining us. This gives you time to get into a routine with your baby and we can ensure there are no complications that may effect your ability to exercise.
How many people are in each session?
We have up to 15 mums per session.
Do you have a minimum number of participants?
We require a minimum of 4 mums to go ahead with a session. If you are booked into a particular timeslot and numbers drop below four we will aim to offer you a spot in an alternative session or you may be able to invite friends along to make up numbers and introduce them to a healthy lifestyle.
Where do we train?
Sessions are currently being held at in Centennial Park.
What if it rains?
During the summer months generally rain is accompanied by warmer weather. We have an easy up which will keep our babies dry or we may move them to an indoor area (for a small additional fee) So long as our little ones are warm and comfortable we will train in a little rain.
Do I need to book in advance?
Yes, given that we have a limited number of places and we need to ensure we book the appropriate number of nannies it is important to book in advance.
Can I pay on a session by session basis?
We ask for an initial 8 week commitment on a direct debit system. This allows us to plan ahead and book our nannies. We also know that routine is everything with a small child, knowing you have to be in a certain place at a certain time will help you commit to sessions and form a regular exercise and weekly routine.
Following this you will become a regular Body Beyond Baby client and we will assume you would like to continue training with us unless you advise us otherwise.
Can I do a trial session?
Yes, we invite all mums to come and do a one-off trial session before committing to your initial 8 weeks of training.
When can I start?
Once you have had your 6-8 week check up you are welcome. As soon as you are ready to exercise we are happy for you to join us. Just come along for your trial and then we will be set up your direct debit payment.
Can I change the session I attend each week?
Preference will be given to those booking the same sessions each week. This allows us to cater for more mums on a regular basis rather than chopping and changing.
What if I need to cancel a session?
We understand that from time to time things crop up and babies (and mums) get sick. Our cancellation policy asks you to text or phone 24 hours prior to your session if you are not going to be able to make it. Paid sessions that have been cancelled 24 hours in advance will result in you being offered a make-up session at an available time within the same calendar month. Cash refunds or credits cannot be made and any cancellations recieved later than 24 hours in advance may only be made up at our Saturday 8am session - this is due to us having to cater for the number of mums and bubs we expect to be at sessions.
Why do you have a cancellation policy?
To ensure you get to your training on a regular basis. We all have mornings that we just don't feel like it but we know that consistency is the key to reaching your goals, besides we wouldn't be doing our job properly if we let you get out of it that easily. If you know you have to get there you will and we want all our clients looking and feeling fantastic. Also, we have a limited number of training spots avaliable, we want to ensure that those clients that are serious about attending sessions have sessions avaliable to them. If you don't show up to your session not only do you miss out but that spot is also not avaliable to somone else.
Is there anything else I need to do before I come along?
We need to complete a medical questionnaire prior to your first session. I will send it to you via email, I then ask that you return it to me via meail or email prior to your first session. This gives me an opportunity to look through it and give you a call to discuss anything that may need covering in more detail. We are also happy to contact any other care providers you may be working with i.e. physio so that we can ensure we are working hand in hand to ensure your best progress. Our aim is to give you as individual a session as possible within the group environment, therefore we need to get to know you a little.
What do I need to bring?
For you: Towel, full water bottle, hat and sunblock if it's warm and a jumper for cooler weather.
For your baby: Any favorite toys that will make them comfortable, hat for outdoor sesisons, dummy (if they use one), stroller if its sleep time and any snacks or drinks you would like them to have.
Will we be far away from our babies?
We train no more than 50m away from where our babies are being looked after. If your child is particularly unsettled you and you want to check on them you should do so. We are very relaxed about you attending to, settling, breast and bottle feeding your children. We encourage you to do whatever is within your comfort zone, all children cry from time to time so if you are happy enjoy your time out.
Could I be asked to attend to my child during the session?
If your child is particularly unsettled our nannies may ask you to come over and see to them. Babies and young children can often 'set each other off' therefore removing one from the group for a short period of time is often helpful. You may also be asked to attend to your child for any necessary nappy changes.
How many nannies will there be?
We work on a 6:1 ratio but as soon as we have more than five children we will have two nannies with us and over 12 little people we will have a thrid nanny.
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